Your ANUA Order, Delivered Anywhere in the World
Every order placed on Anuaglobal is shipped directly from our fulfilment centre via DHL Express — the world's most extensive express delivery network. Whether you're in Toronto, Accra, Dubai, or Seoul, your skincare arrives at your door with real-time tracking every step of the way.
How Your Anuaglobal Order Ships
Order Confirmed
Once your payment is verified, your order is immediately queued for picking and packing at our fulfilment centre. You receive an order confirmation email with your unique shipment reference.
Picked & Packaged
Each ANUA product is carefully wrapped in protective packaging to prevent damage in transit. Orders are typically packed within 1 business day of confirmation.
Handed to DHL
Your parcel is handed to DHL Express with a pre-generated airway bill. A DHL tracking number is created and emailed to you automatically as soon as the handover is complete.
Door-to-Door Delivery
DHL transports your parcel via air freight to the destination country, handles customs clearance, and delivers directly to the address you provided at checkout.
Estimated Delivery Timeframes by Region
North America
3 – 5 business days
USA and Canada. Duties may apply on orders above the de minimis threshold.
United Kingdom
3 – 5 business days
Post-Brexit import VAT collected at checkout. No surprise charges on delivery.
Europe (EU)
4 – 6 business days
EU customs handled by DHL. VAT collected at import per destination country rules.
Middle East & Gulf
4 – 6 business days
UAE, Saudi Arabia, Qatar, and Kuwait. Customs clearance handled by DHL.
West Africa
5 – 8 business days
Ghana and Nigeria. DHL manages customs on arrival. No postal code required.
Asia Pacific
3 – 6 business days
Singapore, Australia, Malaysia, and surrounding countries via DHL Express network.
* Timeframes are estimates based on DHL Express transit times from dispatch. Delays may occur during peak periods or where customs inspection is required.
How We Package ANUA Products for International Shipping
Liquids & Creams
- Sealed in individual zip-lock liner bags to contain any leakage in transit
- Cushioned with bubble wrap or foam inserts to prevent breakage
- IATA-compliant labelling for products classified as cosmetics
- Glass containers double-wrapped with foam sleeves
Sheet Masks & Pads
- Packaged flat to maintain product integrity
- Multi-sheet mask sets boxed together with chipboard backing
- Sealed outer carton with tamper-evident tape
- Waterproof outer label printed with DHL airway bill and customs invoice
What Is Included With Every Anuaglobal Delivery
Track Your Anuaglobal Shipment
Enter the DHL tracking number from your shipment notification email to see exactly where your ANUA order is right now.
Track a Shipment